Enquiry and eligibility
Start here before booking. This initial enquiry is not a clinical consultation and does not guarantee that IV hydration will be provided.
Do not submit this form for chest pain, severe shortness of breath, collapse, new confusion, stroke symptoms, severe or rapidly worsening abdominal pain, significant bleeding, severe allergic reaction or serious deterioration. Call 000.
Before you enquire
- You must be 18 years of age or older.
- Eligibility is based on the address where the service will be delivered.
- Locations more than approximately 10 km from Orange CBD require manual review.
- Medical complexity may require clarification or referral to another healthcare service.
- Final eligibility is determined by the treating clinician in person.
Send an initial enquiry
Please provide your contact details, preferred date and time, service delivery suburb/address, whether the request is for an individual or group, and a brief reason for requesting hydration. Do not include more medical detail than requested in this initial contact form.
What happens next
Suitable to continue
We will send the detailed medical pre-screen and, once reviewed, instructions for booking and payment.
Manual review
We may contact you about the service address, medical history, allergies or medications before a booking can be offered.
Personal and health information will only be requested where needed for screening, care, administration and clinical governance. A detailed privacy notice and consent acknowledgement will accompany the medical pre-screen.